96-gallon cart with 1 lift per week.
No extra carts, cans, or receptacles will be dumped. All garbage must fit into the provided 96 gallon rolling cart.
Provided cart must be placed at the road before 5am on the scheduled pick-up day. Failure to do so could result in missed pick up, which will result in resident not receiving lift for that week. The service provider will not return to pick up cart that was not placed at road, on scheduled day, by 5am.
The cart should be placed at the curb no more than 2 feet from the road and away from mailboxes, fences, gates etc. The cart lid opening should be facing the road. We use automated trucks and incorrect placement could result in a missed pick-up. Do not overfill or cram large items into the cart. Trash will not empty properly if the cart is packed tightly or overfilled.
Service Provider will use photo documentation to determine if cart was not placed by road at time of pick up.
All payments must be made online or by mail by the 15th of each month. Failure to do so will result in a $5.00 late fee.
Accounts with a balance 60 days past due will be placed on suspension. Once the balance is paid pick up will resume on the next regular pick-up day.
Service provider must be notified in writing via email if resident wishes to cancel service or is moving.
If service is cancelled during a month in which payment has already been made, no refunds or credit will be provided.
The 96-gallon cart is the property of the service provider and must remain at the residence in which service is being provided at all times.
Customers who request 2 or more carts must keep them for a minimum of 6 months. After 6 months service can be amended.
Service provider has the right to amend terms of service at any time.
Weather and Holiday Schedule
If service is missed due to inclement weather service will resume on your next regularly scheduled pick up day. The provider will pick up both weeks of garbage at that pickup: We understand that there may be garbage outside of the container. Refunds will not be issued due to missed pickups during inclement weather. We will resume routes as soon as road conditions are safe, and landfills reopen. We appreciate your understanding and cooperation.